Although the tech could not re-create the issue, I called in on a Saturday mid-day when the issue occurred. Although the schedule was tight and it was likely my vehicle could not be seen that day, i was encouraged to bring it in and was offered a loan vehicle so they could begin diagnosing ASAP. Very convenient so i didn't have to come in on Monday (start of the work week). Thanks for the great service!
Gavin really knew his vehicles.... easy to chat with, no pressure and told us everything we wanted to know! Mike was super helpful day of sale making sure we felt taken care of and got what we wanted.We LOVE our new Traverse!