My truck was there for just oil change and tire rotation. Last oil change was in January but only driven less that 2000 miles. Service guy later locates me inside the waiting area and ask if I’m sure I want the tires rotated due to miles driven. I said yes, it’s been paid for already through the plan so do it. Well they rotated the tires but I checked the tire pressure on the way home and found they didn’t check the tire pressure. Lazy work..
Zach and the finance team were great to deal with. Zach knowledge of the vehicles, the features , etc as well as his demeanor and attitude are second to none. Finance made the closing the easiest and most friendly closing I’ve ever had.
I have been having problems w/ the tire wear from first service till now, 45000 miles. I put another set of tires on at 20,000,that has not helped either.The alignment has been checked 3 times by Hendrick's and two times by an individual, it's good. The tires were rotated every service and they are still wearing out on inside.Hendrick's tech checked out every thing last Thursday and found nothing.The service mgr.told me to just drive it since I had and individual line it up and rotated the tires.All they did was a visual check, which was very cheap.The truck is still under warranty,I think chevrolet or the tire mfg should have to fix or replace whatever it takes to fix the problem with no questions asked. I AM SICK OF THIS PROBLEM AND IT SURE DOESN'T SAY MUCH FOR CHEVROLET OR BRIDGESTONE. YOUR SERVICE PERSONEL ACTS AS THOUGH THEY DO NOT GIVE A DAMN ABOUT THE CUSTOMER. I WANT MY TRUCK FIXED.