Great service. Just wish that they had the parts in stock to take care of the recall on my car. I know that is not their fault. Chevy should have parts before they send out the letters. Will be back again.
My wife and I went Hendrick Chevrolet to get our Camaro service meanwhile we walked out and look at the brand new Colorado's we stood there about 10 minutes and not one single salesman came out and introduced himself greeted us or anything so we walked back and I counted for salesman one employee a total of five men standing around talking having a cigarette and none of them wanted to greet us welcome us or bother to see if we were interested in anything so we took our business down the road
Was very impressed at how nice the service advisor was. (Female, maybe named Alissa? Can’t remember for sure.) Was a very easy process. I was able to call her ahead of time and have my car waiting since I had an appointment that I needed to get to. Was very impressed! Also wanted to mention Dana, the nice lady that drove me back home after dropping off my car. Very courteous and pleasant conversation. Careful driver and made the experience that much better. I have alway gone to City Cheverolet or Gaye Chevrolet for service. This is my first time with you and I will definitely be back. Thank you.
It seems to take an awfully long to change oil and rotate tires, so it would be nice to have some reading material in the waiting area. Also a lot of other dealerships offer free popcorn or other snacks and bottled water. That being said, staff was very courteous and accommodating.
I came in for a oil change and it took a little bit more time than I expected, but I just figured it was because they where catching up from the day before because the power had went out the day before
You finally got us in and out in less than two hours for an oil change and tire rotation. We have seriously considered looking elsewhere for our service needs. I hope this good appointment means things are improving.