The overall visit was fine. Just disappointed that now I have to get a TPMS sensor fixed just so i can see the TP reading for the other working sensors. If they knew it would cause the others not to read anymore it should’ve been left alone.
The new driver side window vent installed during this visit, has broken. As requested the window was not opened for 72 + hours. So, can anything be done about that?
I have always felt like I had good service at this dealership, but broken brand-new vent shades isn't too good.
reps were professional and polite. one rep worked with typing up my paperwork in the system while the other rep was busy getting me a loaner which I was fortunate to get on short notice. And he got me an Escalade to drive home which I was very happy and pleased with. This was also pleasing to my husband as he enjoyed the drive returning the Escalade to pick up my SRX.