Totally dissatisfied with your service from the first conversation with your uncaring representative to having to pay out 624.00 for removal and replacement of a battery...one cable end and an air filter. I feel completely taken advantage of. If David Seymour was still alive you would not have gotten away with such a rip off!
I was there for an oil change and tire rotation. I was told that both were done and charged for both but my tires were not rotated. The salesman lied to my face and said it was. Thank goodness I had drove in paint a few weeks before. The tires were still on the same side and in the same place. I do not plan to ever go back!!
Brought my 2016 Colorado in for several issues, told if was finished,
I went to pick it up and before leaving the parking lot I noticed the issue was still present.
I left the vehicle again and when picking if up for a second time when leaving the parking lot I noticed the issues were still present, I left with vehicle and have made an appoint to return.
However, I am not happy that the issues were not fixed I do understand mechanical items and John in the service has been most helpful.
I hope when I return that the issues will be fixed accordingly.
I worked with Jason, in the service department. He kept me updated on what was going on with my Avalanche, what work would be done, and how much it would cost. I brought my truck in with a pretty tough issue to track down, so the fact that they found it and fixed it was GREAT!
Something that I was not pleased about, and is a pet peeve of mine... wiring was a mess. They obviously were looking at my brake controller wiring during their troubleshooting, but when they were done, they just bundled it up and put a tie-wrap/cable-tie on it and left it dangling in front of the brake pedal! Not only does it look bad and unprofessional, it makes it LIKELY that I'll have another electrical issue in the future due to my foot constantly hitting that bundle of wires.